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Group Leader, Software Services Development

Date: Sep 10, 2022

Location: Oak Ridge, TN, US, 37830

Company: Oak Ridge National Laboratory

Requisition Id 8801 



The Organization:


The National Center for Computational Sciences (NCCS) provides state-of-the-art computational and data science infrastructure for technical and scientific professionals to accelerate scientific discovery and engineering advances across a broad range of disciplines. As an important part of the broader High-Performance Computing (HPC) infrastructure, the division also hosts the Oak Ridge Leadership Computing Facility (OLCF), a Department of Energy Office of Science User Facility.


The Team:


The Software Services Development (SSD) group writes and maintains large web applications and web APIs used by both staff and end-users of the National Center for Computational Sciences (NCCS) computational ecosystem.  One of the largest applications the group develops and maintains is the NCCS customer relationship management tool. This tool provides a full-featured CRM solution for storing and organizing a broad set of relational data pertaining to the center’s users, projects, allocations, funding sources, file system directories, batch jobs, etc. In addition, it directly controls many of the day-to-day operational needs of the NCCS in real-time such as generating batch scheduler configurations, maintaining mailing lists, populating LDAP instances, and emailing end-users. It disseminates data through a RESTful API that staff use for operational automation and reporting.  




We are seeking an individual that will provide leadership to the Software Services Development group. The technical focus of the group's work is on internal and externally-facing web applications and APIs that are critical to the day-to-day operations of the NCCS, and by extension, ORNL’s aspiration to be the world’s premier R&D institution.


Major Duties/Responsibilities:


In this role, you will lead and advocate for a diverse and talented group of software engineers, guide their technical work, and expand their ranks with new hires when needed. You will develop a vision and implement a cohesive group strategy to ensure the success of new and ongoing technical projects to position the group and the organization for future success.


You will have the opportunity to:

  • Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging

  • Meet with team members on a regular basis to support day-to-day work

  • Coach your team by providing technical leadership and candid, ongoing feedback and mentoring

  • Lead successful technical projects, ensuring high-quality and timely delivery of features and fixes

  • Oversee the development and implementation of software features/controls to mitigate technical risks

  • Review code and ensure the team builds software that is architecturally consistent, of high quality, and follows operational best practices

  • Work with other teams across the division to meet the division's operational challenges

  • Help bring clarity to the team by fostering clear communication, understanding, and process improvements


Required Qualifications:


  • M.S. degree and 7+ years of relevant experience or B.S. degree and 8+ years of relevant experience

  • Demonstrated experience in leading, hiring, and building technical teams

  • A track record of working with web services at scale and/or distributed systems

  • Experience customizing team processes for maximizing employee productivity without burnout

  • Strong written and verbal communication skills


Preferred Qualifications:


  • Experience writing software applications in at least one of the following programming languages: Ruby, Python, Go, and/or JavaScript

  • Experience with web application development using one or more open-source frameworks (e.g. Rails, Vue.js, Django).

  • Experience using SQL database technologies (e.g. MySQL/MariaDB, PostgreSQL)

  • Experience with High Performance Computing (HPC) systems and/or support



  • To group staff, for the quality and safety of their work environment and opportunities for professional growth

  • To the Operations Section Head, for world-leading technical directions; for safe, effective, compliant operations; for ownership of assigned staff, facilities, and equipment; and for the quality of the group's products and services

  • To the Division's end-users, for the quality of the group's products and services offered to them




  • To develop a vision and implement a strategy to pursue world-leading technical/technology directions for the group

  • To hold staff accountable for performance

  • To act to ensure safe and effective operations

  • To hire staff

  • To certify the technical quality of the group’s products and services


Special Requirement:


This position requires access to technology that is subject to export control requirements. Successful candidates must be qualified for such access without an export control license.


***Visa sponsorship is not available with this position.


Benefits at ORNL:


ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience. Other benefits include: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.


This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville