Supplier Lifecycle Specialist

Requisition Id 16133 

­­Overview:  

We are seeking a Supplier Lifecycle Specialist to manage the end-to-end supplier onboarding, qualification, and performance process within the SAP Ariba Supplier Lifecycle Performance module, including registration, registration updates, modular questionnaires, qualification questionnaires, SAP Network integration, and SAP business partners. The Supplier Lifecycle Specialist is responsible for managing, troubleshooting and resolving SAP Ariba system and process issues related to the supplier lifecycle. The Supplier Lifecycle Specialist is also responsible for working the supplier to establish the SAP Business Network relationship.  Additional responsibilities include compliance, risk mitigation, and supplier data governance by managing questionnaires, supporting supplier registrations, assisting with SAP ERP integration issues, enforcing annual supplier updates, monitoring certificates, managing novation and/or change of name projects, and training internal teams.  This position is in the Contracts Small Business and Supplier Enablement Group in the Contracts Division, within the Business Services Directorate at Oak Ridge National Laboratory (ORNL).  

Major Duties/Responsibilities: 

• Provide technical expertise and lead efforts to resolve SAP Ariba and other system integration issues, troubleshoot errors, and optimize system performance.
• Ariba SLP Process Mapping: Create and/or maintain process mappings that reflect the SLP processes, integrations with SAP ERP, integrations with Advanced Buying, and necessary relationships in the SAP Business Network.
• Design and refine workflows in alignment with SAP standards and data governance principles.
• Data Management & Compliance: Ensure all supplier data is accurate and compliant, mitigating risks by monitoring certificate expirations, supplier registration updates, and supplier questionnaires.
• System Integration & Reporting: Assist the ORNL SAP Applications team with integration issues due to data discrepancies and generate/review/distribute performance reports.
• Process Improvement: Streamline supplier onboarding cycle times and reduce manual efforts.
• SAP Business Partner: Utilize the SAP Business Partner to block suppliers as needed due to performance, stale data, or other reasons.
• Lead the process for registering suppliers/businesses in the Ariba system using the Supplier Lifecycle Management application and ensure the supplier registrations comply with all required policies/procedures.
• Conduct unit testing, integration testing, and performance testing of SAP Ariba integration solutions.
• Serve as primary support contact for suppliers and buying staff.
• Document technical specifications, configuration settings, and integration processes for reference and knowledge sharing.
• Meet in-person/on calls with internal customers and/or external stakeholders to facilitate team and business priorities and identify opportunities for improvement.
• Serve as primary contact for communication between suppliers and ORNL’s Ariba Administrator(s).
• Represent team in a leadership role for ad hoc projects and events within division, including developing and providing training for system enhancements and supplier enablement topics.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service.
• Promote equal opportunity by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:

• Bachelor’s Degree with an emphasis in Business Administration, Information Systems, or other business-related areas and 5 years of experience in SAP.
• Customer service oriented
• General troubleshooting experience
• Ability to work well in a team environment and be highly motivated
• Excellent communication skills, written and oral, including ability to deal effectively with a variety of individuals at all levels
• Must have high level of organization and computer skills, working knowledge of PC, Microsoft Office (Word, PowerPoint, Excel, Access, Adobe Acrobat). 
• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory 
• Ability to function well in a fast-paced environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs

Preferred Qualifications:

• Experience with Ariba Supplier Lifecycle Management and/or SAP software platforms
• Excellent communication skills

Visa sponsorship is not available for this position.

Security, Credentialing, and Eligibility Requirements:

• This position requires the ability to obtain and maintain an HSPD-12 PIV badge.
• For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required.
• Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.
• To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

Hybrid Eligibility:

This position is located in Oak Ridge, Tennessee and requires onsite presence. We offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position, which provides flexibility to work periodically from your home, while reporting onsite to the Oak Ridge, Tennessee location on a weekly and regular basis.

About ORNL:

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation’s most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov.

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This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.