Document Management and Records Coordinator

Requisition Id 15554 

Overview:

The Office of Integrated Performance Management at Oak Ridge National Laboratory (ORNL) is seeking a Document Management and Records Coordinator to ensure the effective processing, maintenance, retrieval, and dissemination of electronic records in alignment with document and records management policies and procedures. This role will provide support to our internal customer, the Neutron Sciences Directorate. This position will be physically located at the Spallation Neutron Source, Oak Ridge, TN. 

Major Duties/Responsibilities:

• Analyze, assemble, archive and retrieve controlled documents, engineering drawings and records in the Enterprise Document and Records Management System (EDRM) or other recordkeeping systems, including reserving and assigning numbers and controlling native CAD files.
• Coordinate mandatory document reviews and ensure appropriate disposition in EDRM.
• Identify, schedule, maintain, and disposition records in accordance with retention schedules and records management requirements.
• Provide technical support to EDRM end users, including troubleshooting issues, conducting training, and communicating upgrades/maintenance schedules and new features.
• Perform quality assurance testing, troubleshoot and report issues, and recommend enhancements for the EDRM system.
• Develop and maintain various documents and perform independent reviews on relevant procedures.
• Maintain records and document management procedures and ensure the users are properly trained in those procedures.
• Perform periodic assessments of records, record repositories, and controlled copy documents.
• Serve as the document management coordinator (DMC) and attend DMC forums.
• Assess effectiveness of document management tools and processes and make recommendations to achieve continuous improvement.
• Interface with management, technical staff, engineers, quality assurance representatives, administrative assistants regarding technical documents and records.
• Work individually and as an active and contributing team member, manage time and work with minimum oversight, and accomplish multiple tasks in a complex environment with attention to detail and thoroughness.
• Train, guide and mentor staff as the organization grows.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:

• BS degree in business, english, information management, or related field with a minimum of five years of experience with document management, configuration management or similar processes or applications.

Preferred Qualifications:

• Experience with product lifecycle management software.
• Experience designing, testing, and implementing document management applications.
• Experience developing and/or maintaining document control procedures, work instructions, user guides, or training materials.

Security, Credentialing, and Eligibility Requirements:

• This position requires the ability to obtain and maintain an HSPD-12 PIV badge.
• For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required.
• Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.
• To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

For foreign national candidates:

• If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) risk determination to maintain employment.
• Once you meet the three-year residency requirement, you will be required to obtain a PIV credential to maintain employment.

About ORNL:

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation’s most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.