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Instrument Technician

Date: Jun 17, 2022

Location: Oak Ridge, TN, US, 37831

Company: Oak Ridge National Laboratory

Requisition Id 8465 

We are seeking an Instrument technician who will focus on audio-visual (AV) support and personal computer (PC) maintenance.  This position resides in the Instrumentation and Controls Group in the Integrated Operations and Support Division under Facilities and Operations Directorate at Oak Ridge National Laboratory (ORNL).  


As part of our service team, you will be responsible for handling event support in all conference rooms and auditoriums on the Oak Ridge Reservation (ORR).  You will handle installation and troubleshooting of AV room systems and provide assistance to end users as necessary.  Additionally, you will provide hardware and software support for office and laboratory computer systems, printers, and peripheral devices.


The AV / PC technician shop is within the operations support side of the Instrumentation and Controls group.  The operations group also supports the data center, fiber and network infrastructure, public address systems, access control, security systems, and radio systems at the laboratory.


The parent group, Instrumentation and Control Services, is also responsible for operation, installation, maintenance, and calibration of a wide range of equipment, including areas of electronic, pneumatic, and microprocessor-based equipment used to measure and control variables such as flow, level, pressure, temperature, motion, force, radiation, and chemical composition. Additionally, they also perform NIST traceable high accuracy (Metrology) calibrations.

All staff within our organization must abide by the principles of Safe Conduct of Research including being personally responsible for ensuring safe operations by raising safety concerns, using a questioning attitude, considering hazards for every task, and never stop learning.



Major Duties/Responsibilities: 

  • Interact with the customer to provide customer support and education
  • Identify needs, to determine sources of problems, or to provide information on equipment use
  • Provide support or recommendations for new or existing equipment regarding installation, upgrades, or enhancements
  • Participate in pre-job briefings and work controls, provide input into procedures
  • Conduct preventative maintenance activities, perform operational checks/tests
  • Perform calibrations to ensure that equipment is meeting operational performance criteria
  • Install various types of instruments or control equipment.
  • Troubleshoot and repair equipment, cables, fiber, and systems.
  • May be required to design, fabricate, or build equipment or components for customer special requests.


Basic Qualifications:

  • A two-year degree in Electronics or related field or equivalent military or technical school training and a minimum of five years of relevant hands-on maintenance experience in the repair of electronics systems and industrial instrumentation or an equivalent combination of education and experience is required for the position.
  • Will be required to maintain electrical worker qualifications.
  • Work will involve various physical requirements and certain working conditions and as such a post-offer, pre-hire physical will be required.


Preferred Qualifications:

  • Ability to understand and support events using installed and portable audio-visual systems.
  • Ability to troubleshoot AV systems and components.
  • Knowledge of reading system drawings and understanding of signal flow.
  • Experience with programming video switching devices, audio processors, and control systems.
  • Experience with installation and repair of computer equipment.
  • Experience with Mac, PC, and Linux operating systems and their configuration.
  • Certification for repair (A+, Dell, HP, Apple, Cisco network, etc.) is preferred
  • Instrument Technicians should possess the following essential skills:
  • Detail oriented
  • Good communication and reading skills, including comprehension of technical documents
  • Good mathematical, scientific, mechanical, and logical reasoning abilities
  • Patience and the ability to work well with others
  • Ability to interact professionally in high stress situations
  • Excellent written and oral communication skills
  • Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory 
  • Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs


This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville