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SAP Functional Analyst

Date: Mar 16, 2023

Location: Oak Ridge, TN, US, 37830

Company: Oak Ridge National Laboratory

Requisition Id 10375 


Oak Ridge National Laboratory is the largest US Department of Energy science and energy laboratory, conducting basic and applied research to deliver transformative solutions to compelling problems in energy and security.


Description of job:  The Business Services Directorate (BSD) at Oak Ridge National Laboratory (ORNL) seeks an experienced, full-time staff member to fill the role of SAP Functional Analyst in the Business Systems group.  The Business Systems group identifies inefficient, time-consuming internal processes and then builds solutions that are reliable and scalable for ORNL. The SAP Functional Analyst position is responsible for the functional design, testing, implementation, and support of business systems (primarily SAP-based) at ORNL along with a focus in data reporting and analytics. The SAP Functional Analyst must be flexible in work assignments to support the mission of ORNL.


You will work directly with key business process owners, subject matter experts, and developers to define requirements for enhancements; configure system modules; test system configurations, enhancements, and customizations; perform data analysis and reporting; use business intelligence tools; implement business process solutions; manage projects; provide end user training; and ensure compliance with data regulations and security protocols.  If you enjoy a good challenge and want to showcase your experience with business systems and data analytics, we want you on our team.


Job Duties and Responsibilities: 

  • Serve as configuration design specialist to support ORNL’s implementation of SAP. 
  • Act as primary customer support contact for customers and liaison with Information Technology Services Division in assigned functional areas.
  • Consult with managers, business process owners, subject matter experts, system super users, and end users concerning business needs and solutions. 
  • Benchmark industry, suppliers, associations, and other agencies concerning best practices.  Advise organizational leaders regarding change management practices.
  • Create business process documents, flow charts, and decision-making documents.  Understand and document user requirements. 
  • Develop and propose solutions, including system configurations, to meet business process needs and requirements.  Proposals include writing business cases, identifying requirements, completing gap analyses, researching technical and functional solutions, and converting customer requirements into technical specifications.
  • Identify and initiate process efficiencies to improve existing business processes.
  • Monitor and apply regulatory and legal changes that affect business processes and system functionality.
  • Provide expertise on system configuration and functionality for upgrades, maintenance, and enhancements.
  • Initiate and lead design and testing of reports, interfaces, forms, and conversions.  Perform validation and reconciliation of data conversions.
  • Design/recommend reports and write data queries.  Analyze reports and identify specifications.
  • Utilize business intelligence tools to define, develop, and maintain data reports, dashboards, charts, etc.
  • Prepare, coordinate, and lead system demonstrations. 
  • Audit and assess validity of data in the ORNL business systems.  Recommend system and business process changes to maintain or to increase data integrity.
  • Identify new or changed end user security roles.  Test/clarify role conflicts and coordinate with business process owners on a strategy.
  • Advise and assist end users to understand system data, to determine optimal reports for data extraction, to set report specifications, and to analyze report data.
  • Develop and initiate training content. Communicate information on business processes, incorporating organizational rules, prime contract requirements, and other state and federal regulations.
  • Research, evaluate, implement, and administer third party software tools to streamline business processes and to enhance business systems’ functionality.


Basic Qualifications:

  • Bachelor’s Degree, with an emphasis in Business Administration, Computer Science, Information Systems, or other business-related area.
  • 8 years relevant experience or equivalent combination of education and experience.
  • Demonstrated ability to learn and support multiple business areas. 
  • Business management skills, written and oral communication skills, analytical skills, negotiating skills, and project management skills.
  • The successful candidate must work well in a team environment and be highly motivated.


Preferred Qualifications:   

  • Experience with configuration, implementation, and support in one or more of the following SAP ERP modules desired:
    • SAP Financial Accounting
    • SAP Controlling
    • SAP Payroll
    • SAP Logistics
    • SAP Business Partners
  • User experience with SAP HR master data desired.
  • Experience with configuration, implementation, and support in one or more of the following SAP Ariba modules desired:
    • Guided Buying
    • Buying and Invoicing
    • Supplier Lifecycle Performance
    • Sourcing and Contracts Management
  • Experience with SAP S/4HANA.


If you choose to relocate, we know moving can be overwhelming and expensive. UT-Battelle offers a generous relocation package to ease the transition process. Domestic and international relocation assistance is available for certain positions. If invited to interview, be sure to ask your Recruiter (Talent Acquisition Partner) for details.

For more information about our benefits, working here, and living here, visit the “About” tab at




This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville