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Section Head, Business Management Services

Date: Jul 25, 2022

Location: Oak Ridge, TN, US, 37830

Company: Oak Ridge National Laboratory

Requisition Id 8677 


We are seeking a Section Head for Business Services (BMS) in the Research Reactors Division (RRD) of Neutron Sciences Directorate (NScD). The mission of BMS is to provide excellent, efficient, and compliant nuclear grade services to support safe and reliable High Flux Isotope Reactor (HFIR) operations. 



The BMS Section is responsible for Reactor Certification and Qualification, Nuclear Materials and Procurement, Information Technology (IT) implementation, Document Control and Records management, financial planning, and budget management. The certification and qualification program covers reactor operator certifications, cold source qualifications, technical staff qualifications, craft qualifications, and reactor access training for both staff and users. IT duties include coordination with the Information Technology Services Division (ITSD); software quality assurance; and design, development, implementation, and maintenance of the RRD network software applications, and associated databases.  Nuclear Materials and Procurement responsibilities cover nuclear grade procurement, commercial grade dedication, and supply chain activities for materials, spare parts, and components that affect safe and reliable operation of the HFIR and the cold source.  Additionally, this group is also responsible for overseeing the development and administration of the RRD Integrated Work Plan, which helps to ensure budgetary compliance.


The Technical Section Head works closely with the Division Director and Section Heads to establish and implement the operational plans and direction for the section; supports the Section Heads to ensure their success and the success of their groups; ensures staff members understand project/program directions and opportunities; develops and implements consistent processes for the peer-review of technical products consistent with lab standards; models proper Environment, Safety, Security, Health, and Quality practices; and ensures a diverse and inclusive work environment where every employee feels safe, heard and appreciated—a workplace that sets an example for the broader community.


Major Duties/Responsibilities: 


Technical Professionals are responsible for planning and leading major technical projects, operations, or functions to solve challenges for science and engineering. Their work directly impacts the present and future of the laboratory in significant ways. 

  • Planning, forecasting, and managing budgets.
  • Maintenance of high value annual budgets and meeting budgetary milestones.
  • Advisor to the Division Director on spending, budgeting, and work prioritization.
  • Ensures compliance in meeting financial regulatory requirements.
  • Manages the Reactor Certifications and Qualification program for HFIR.
  • Manages the Nuclear Materials and Procurement program for HFIR.
  • Manages the Information Technology (IT) function for HFIR, including Records Management and Document Control.



  • Work closely with the Division Director and Group Leaders within the section to implement a strategy to pursue excellence in operations and/or technology directions for the section. Demonstrate cross-functional team leadership.
  • Support Division Director in the operations of the division and represent Director when Director is not available.
  • Work with section Group Leaders to establish, communicate, and measure critical metrics for success and impact. Benchmark against the best in the world.
  • Actively contribute to shaping the division’s, directorate’s, and laboratory’s plans and investments.
  • Build strong teams by collaborating across ORNL and securing external expertise when needed. Leverage ORNL facilities and resources when developing new projects.
  • Work with the Group Leaders and the Division Director to assess and calibrate individual staff performance across the section.  Evaluate progress regularly, providing feedback and addressing performance issues in a timely manner.
  • Develop and implement Succession Planning with input from Group Leaders for all critical positions in the section to ensure future success.
  • Ensure groups are recruiting and hiring from a diverse pool of top candidates who are committed to world-class research and aspire to be the best in their field.  Approve job offers.
  • Drive staff promotions and development.
  • Address in a timely manner all concerns expressed by staff and any disciplinary actions.
  • Lead by example, using the principles in RRD’s “Safety Culture and Human Performance Improvement” as a guide for proposing, performing, and communicating research and in dealing with others.
  • Employ best practices, such as holding regular meetings, being visible in the workplace, monitoring budgets, ensuring that programs are managed and implemented with an emphasis on quality and compliance.
  • Coach and mentor staff regarding in RRD’s “Safety Culture and Human Performance Improvement” principles and ensure all work is carried out safely, securely, and in compliance with ORNL policies, standards, and procedures.
  • Exemplify a commitment to "One ORNL" by modeling lab expectations for excellence in research, operations, and community engagement, and by working cooperatively to leverage capabilities across the lab



  • Serve as direct supervisor for section Group Leaders.
  • Counsel/consult/mentor staff and transfer knowledge of specialized field(s) to a variety of staff, including senior staff. 
  • Connect staff to your network.  Assist Group Leaders (and staff when appropriate) in setting long-term career goals.  Identify additional mentors as appropriate and engage senior staff to act in this capacity.   
  • Be open and transparent in communicating information to your groups and communicate staff achievements and changes to stakeholders in a timely manner.
  • Work with Group Leaders to ensure staff are participating actively in professional service (e.g., engagement in professional societies, workshop and conference organization, peer review, advisory board membership, etc.).
  • Advocate for and support internal and external recognition of staff achievements. 
  • Ensure that staff manage their projects effectively to deliver results on scope, schedule, and budget while meeting technical and business expectations. 
  • Effectively communicate the importance of protecting proprietary or sensitive information and complying with ORNL security and cybersecurity policies and guidelines.
  • Recognize and support the contributions and responsibilities of Group Leaders to lab safety.



  • To section staff, for the quality and safety of their work environment and opportunity for professional growth.
  • To organization managers, safe, effective, and compliant operations, ownership of assigned staff, facilities, and equipment, and the quality of products and services.
  • To customer, for the quality of products and service



  • Implement a strategy to pursue excellent, efficient, and compliant business management process implementation for the section.
  • Hold staff accountable for performance.
  • Act to ensure safe and effective operations.
  • Hire staff group leaders and staff as appropriate.
  • Certify the technical quality of products and services.


Basic Qualifications:

  • A Bachelor’s degree with a minimum of 12 years of relevant experience. A Master’s degree will be considered with a minimum of 10 years of relevant experience and a PhD will be considered with a minimum of 7 years of relevant experience.
  • Demonstrated experience in leading technical teams and in working in complex technical organization(s).
  • Aptitude for financial analysis and the use of spreadsheets and other software.


This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.


Preferred Qualifications:

  • Experience advising senior leaders or executives on short- and long-range planning and financial matters.
  • Master’s degree in a finance related field or MBA plus experience with budgetary planning.
  • Familiarization with government orders and requirements related to budgeting and finance.
  • Extensive knowledge of strategic finance and financial data analysis with experience in operating facilities.
  • Ability to work collaboratively with all levels of staff across teams.
  • Experience in any of these areas is a plus:
    • Information Technology Implementation
    • Nuclear Procurement and Materials Management
    • Training and Development especially within a nuclear field
    • ORNL systems
    • Reactor operations


Relocation:  Moving can be overwhelming and expensive. UT-Battelle offers a generous relocation package to ease the transition process. Domestic and international relocation assistance is available for certain positions. If invited to interview, be sure to ask your Recruiter (Talent Acquisition Partner) for details.
For more information about our benefits, working here, and living here, visit the “About” tab at




This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

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ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.

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