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Senior Administrative Assistant, CRID

Date: Jun 23, 2022

Location: Oak Ridge, TN, US, 37830

Company: Oak Ridge National Laboratory

Requisition Id 8508 

This position is located on-site at our facility in Oak Ridge, Tennessee.



The Cyber Resilience and Intelligence Division (CRID) at Oak Ridge National Laboratory (ORNL) is a leader in research, development, and deployment of science and technology that enhances the cyber security of our critical national infrastructure and our understanding and ability to understand and secure our nation via intelligent sensing, collection, multi-modal fusion, analytics, and visualization of data and information.


In order to successfully execute our mission, we are currently seeking a highly qualified Senior Administrative Assistant to provide support to the Division Director and division staff. The successful candidate will assume significant responsibility for office management and take initiative for performing a full range of administrative duties. In addition, the candidate will team with division staff to build on a rich history of accomplishments in science, technology, and mission-focused expertise that strengthens national security.


Major Duties/Responsibilities:

Under limited supervision, this position is responsible for effective management and operation of the Cyber Resilience and Intelligence Division office and for performing a wide variety of administrative functions including:

  • Manage schedules for the Division Director using Outlook Calendar and other administrative systems.
  • Track, coordinate, and follow actions/responses for the Division Director to assure timely completion.
  • Coordinate travel of the Division Director for domestic and foreign trips, including arrangements for transportation, lodging, and itineraries.


Additional Responsibilities:

  • Maintain office atmosphere in a professional and congenial manner and receive and assist visitors. Establish and maintain effective working relationships with internal and external contacts (including DOE, other government agencies, DOE contractors, universities, sponsors, vendors, suppliers, etc.)
  • Receive, sort, route mail (including e-mail); respond independently as appropriate; answer telephone and respond appropriately: relay messages, answer inquiries, offer assistance, refer callers; initiate calls to obtain, verify, and exchange information
  • Make administrative decisions and judgments within realm of responsibility and authority, using tact and discretion
  • Take action as authorized during Division Director’s absence to ensure requests for action/information are relayed to appropriate sources; interpret and prioritize requests, help implement actions, and ensure that correct information is furnished
  • Establish priorities and resolve conflicts in scheduling appointments and meetings
  • Coordinate travel and agendas for key division visitors
  • Interact with service and support organizations to facilitate division activities
  • Prepare routine, standard material using standard formats and process forms (electronic and hard copy) by using appropriate electronic resources and software
  • Act as control point for incoming and outgoing divisional correspondence; proofread all outgoing correspondence (including format, grammar, punctuation, spelling, etc.) and ensure proper routing of approvals
  • Create and maintain active file system in accordance with Lab procedures
  • Participate in planning conferences, workshops, and information meetings
  • Assist with space management and allocation
  • Help review/edit PowerPoint presentations for use by Division Director
  • Assist in preparation of highlights and communications with DOE, DOD, IC, and other sponsors
  • Establish office flow procedures and coordination of common policies among staff at multiple sites. Assist with coordination of administrative support staff across division. This may include participation in screening, interviewing, and selecting administrative support staff.


Basic Qualifications:

  • A High School diploma with a minimum of seven years of relevant office management and/or administrative support experience is required.
  • This position requires a high degree of expertise and job dedication in office functions, administrative work, organization, and time management gained through experience in prior positions.
  • Must possess excellent interpersonal, oral, and written communication skills, and maintain professionalism in a demanding environment.
  • Incumbent must possess the ability to maintain a consistent work schedule during core hours to meet needs of staff and have the ability to work after normal business hours to meet deadlines. Requires proficiency on PC and Mac software packages including Microsoft Office (which includes Word, PowerPoint, and Excel) as well as possess video/teleconferencing experience.
  • Demonstrate a proven ability to function well in a fast-paced environment where deadlines must be met and interact with other employees and visitors at all levels in the organization. Must work well in a team environment.


Qualifications Preferred:

  • Associate degree or higher in secretarial sciences, business administration, or related field and/or applicable professional certification in one or more Microsoft Office applications.
  • Experience with SAP, PAS, PTS, ORNL Buy, ePLAN, SPPS, TRAVx, ePROP, FTMS, and UCAMS systems
  • Customer Relationship Management Experience
  • Excellent communication skills both written and verbal
  • Current or previous ORNL experience preferred


SCI Clearance: This position requires the ability to obtain and maintain a Secret Compartmented Information (SCI) clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program. In addition, due the SCI, you may also be subject to random polygraph testing.


This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville