Software Quality Assurance Analyst (Hybrid Eligible)

Requisition Id 13038 

Due to the security clearance requirements of this position, we are unable to consider EAD holders. Additionally, Visa sponsorship of any kind is unavailable for this position (H1B, F1, OPT, H4, J1, etc.).

Overview: 

We're hiring a Software Quality Assurance (SQA) Analyst to focus on running and improving our SQA program through proactively deploying laboratory policies, SQA procedures and SQA methodology to our line organizations to meet customers' requirements and achieve reliable and effective results in supporting our customers' mission. This position resides in the Software Engineering group in the Application Development division of the Information Technology Services Directorate (ITSD), at Oak Ridge National Laboratory (ORNL).

Based on Department of Energy (DoE) requirements and other industry standards, ORNL uses a graded SQA approach. ORNL operations and science organizations need assistance with resolving classification of their software and the corresponding grading which should be applied. Organizations are also routinely assessed to determine adherence to SQA policies.

Major Duties/Responsibilities:   

• Become one of ORNL's SMEs for SQA.
• Collaborate with the Quality Division to implement, run, and improve ORNL’s SQA program.
• Become the go-to SQA contact for ITSD
• Enhance our SQA program through:
  • Review and interpretation of sponsor requirements and relevant standards.
  • Collaborating with other laboratories and institutions to interpret customer requirements and standardize their institutional implementation.
  • Benchmarking best practice SQA programs as inputs for ORNL program improvement.
  • Lead or participate in assessments to ensure ORNL organizations are adhering to SQA requirements as documented in ORNL’s Standards-Based Management System (SBMS).
• Provide training opportunities so that software owners, development/acquisition teams, and organization-level (directorate, division, etc.) SQA Points of Contact (POC’s) are appropriately trained to perform required SQA tasks and responsibilities.
• Provide assistance to software owners and their organizations in determining the appropriate software quality requirements for each software application, using a graded approach.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by encouraging a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications: 

• A BS in computer science, engineering, business, or a related field of study and eight (8) to twelve (12) years of proven experience working as part of a software development team. An overall combination of equivalent experience may be considered.
• Experience designing and/or implementing Software Development Life Cycles (SDLCs).
• Solid understanding of Quality Standards like NQA-1, ISO 9001, or other quality concepts.
• A strong customer focus.
• Excellent written and oral communication skills, ability to communicate quality requirements with staff not familiar with information technology and/or SQA.

Preferred Qualifications: 

• Software development and/or computer systems analysis experience.
• Working knowledge of DOE Order 414.1, Quality Assurance.

Special Requirements:  

Visa sponsorship is not available for this position.  

This position requires access to technology that is subject to export control requirements. Successful candidates must be qualified for such access without an export control license. 

Benefits at ORNL: 

ORNL offers competitive pay and benefits programs to attract and retain dedicated people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

In addition, we offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position. 

Having difficulty using the online application system or need an accommodation to apply due to a disability? Please email: ORNLRecruiting@ornl.gov or call 1.866.963.9545

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.