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Tier 1 Systems Administrator

Date: Sep 13, 2021

Location: Oak Ridge, TN, US, 37830-8050

Company: Oak Ridge National Laboratory

Requisition Id 6547 

The Information Technology Services Division in the Computing and Computational Sciences Directorate at the Oak Ridge National Laboratory is seeking qualified applicants for Tier 1 Systems Administrator on the Enterprise Infrastructure Services Team. This team exists to provide compute and storage infrastructure for the enterprise operations of the Lab as well as a 24/7 monitoring operation for the Critical Systems run by the Laboratory. This position will be shiftwork and rotate for this Team to be staffed 24/7/365.


Major Duties/Responsibilities

  • Document team processes including Work Instructions and a maintain a current knowledgebase
  • Monitor Infrastructure Equipment and Servers for uptime as well as performance
  • Responsible for Workstation and Server Backup Architecture and Engineering
  • Responsible for Enterprise Server Patching
  • Assist in Server Vulnerability management
  • Assist and backup the Control Room Operators when needed
  • Work with a Data Center Infrastructure Management System (DCIM) to help track assets and connections
  • Work with other systems engineers and vendors to troubleshoot and resolve hardware and software issues
  • Provide off hours support, troubleshooting, and escalation
  • Provide suggestions for process improvement and implement when required
  • Install and configure software, both commercial packages and various open-source packages
  • Support data storage systems and backup services
  • Derive results for metrics on technical performance as requested



Qualifications Required

  • Associates degree in Information Technology/related technical subject and five to seven years of experience (an equivalent combination of education and experience will be considered)
  • Experience with PowerShell and Scripting via other tools
  • Experience with backup architecture and operations
  • Experience with SCCM and server patching
  • Experience managing a virtualized environment including tuning and maintenance
  • Experience with the Windows and Linux Server Platforms
  • Basic understanding of network communication and demonstrated troubleshooting techniques
  • Basic understanding of virtualization environments and operations
  • Experience with enterprise class backup solutions
  • Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators



Desired Qualifications

  • Enterprise automated VM Cluster installation/configuration/management experience
  • Previous experience working in a government, scientific, or other highly technical environment
  • Demonstrated ability to perform job tasks while considering cyber security risk of those tasks, and consulting with security professionals when necessary
  • Experience in an environment requiring change control processes
  • Good written and verbal communication skills


This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

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ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.